Normal Operations

Degraded Operations

Partial Outage

Outage

Under Maintenance

[NCDNTS-53] Management Network and Firewall Inaccessibility Issue

Incident Report for AMS IX

Resolved

This has been restored and remain stable, with no further issues observed.
Please note that peering traffic was not impacted during the period.

If you have any questions regarding this incident, please do not hesitate to contact us through our normal support channels.

Posted Nov 01, 2026 - 06:51 CET

Monitoring

Connectivity to the firewall and management network has been restored and under monitoring.

Posted Nov 01, 2026 - 06:26 CET

Investigating

Firewall and management network access issue was observed starting 06:31 AM EET and is currently under investigation by NOC engineers.

Peering traffic has NOT been affected, and services are operating as usual.

If you have any questions regarding this incident, please do not hesitate to contact us through our normal support channels.

Posted Nov 01, 2026 - 06:15 CET

This incident affected: Egypt IX (Management Network, Provisioning, Firewalls).