Normal Operations

Degraded Operations

Partial Outage

Outage

Under Maintenance

[NCDNTS-32] Unexepected reboot of multiple Juniper line cards at Nikhef

Incident Report for AMS IX

Resolved

On 30 June 2026 at 01:39 multiple line cards on one of our Juniper MX chassis unexpectedly rebooted. Customer and backbone links on those line cards were affected. At ~01:55 we observed that the links had recovered and route server BGP sessions of the affected customers had re-established. Total observed downtime of ~16 minutes.

List of affected customers:

27
Alex Smith ===> 199243 // 80.249.212.128 // 2001:7F8:1:0:A500:19:9243:1
Amarutu Technology Ltd ===> 206264 // 80.249.213.10 // 2001:7F8:1:0:A500:20:6264:1
Axivora Connect Ltd ===> 204539 // 80.249.215.73 // 2001:7F8:1:0:A500:20:4539:1
Dominik Dobrowolski ===> 210645 // 80.249.211.218 // 2001:7F8:1:0:A500:21:645:1
EMG Nederland B.V. ===> 44608 // 80.249.210.92 // 2001:7F8:1::A504:4608:1
Edgevana ===> 215724 // 80.249.214.117 // 2001:7F8:1:0:A500:21:5724:1
F2X Operator B.V. ===> 57112 // 80.249.210.110 // 2001:7F8:1::A505:7112:1
Fiber Operator B.V. ===> 207375 // 80.249.215.20 // 2001:7F8:1:0:A500:20:7375:1
FiberXpress B.V. ===> 202425 // 80.249.209.224 // 2001:7F8:1:0:A500:20:2425:2
Hetzner Online AG ===> 24940 // 80.249.213.165 // 2001:7F8:1::A502:4940:2
Hop179 ===> 11967 // 80.249.213.113 // 2001:7F8:1::A501:1967:1
Hurricane Electric ===> 6939 // 80.249.209.150 // 2001:7F8:1::A500:6939:1
Jann-Ole Wagenaar ===> 213449 // 80.249.208.184 // 2001:7F8:1:0:A500:21:3449:1
Liu HaoRan ===> 213605 // 80.249.215.160 // 2001:7F8:1:0:A500:21:3605:1
Meanie Services B.V. ===> 31019 // 80.249.211.199 // 2001:7F8:1::A503:1019:1
Nedap N.V. ===> 213050 // 80.249.214.183 // 2001:7F8:1:0:A500:21:3050:1
Nedap N.V. ===> 213050 // 80.249.214.184 // 2001:7F8:1:0:A500:21:3050:2
NovoServe B.V. ===> 24875 // 80.249.208.126 // 2001:7F8:1::A502:4875:1
Open Peering ===> 20562 // 80.249.208.189 // 2001:7F8:1::A502:562:1
Project Kawaii ===> 27523 // 80.249.215.231 // 2001:7F8:1::A502:7523:1
SURF B.V. ===> 1101 // 80.249.210.65 // 2001:7F8:1::A500:1101:1
SsmidgeTechnologies ===> 60900 // 80.249.215.162 // 2001:7F8:1::A506:900:1
Stefan Lungu ===> 205941 // 80.249.214.122 // 2001:7F8:1:0:A500:20:5941:1
Telkom SA ===> 5713 // 80.249.209.213 // 2001:7F8:1::A500:5713:3
Ucom LLC ===> 8932 // 80.249.210.165 // 2001:7F8:1::A500:8932:1
ZAAZ TELECOM ===> 270814 // 80.249.213.21 // 2001:7F8:1:0:A500:27:814:1
i3D BV ===> 49544 // 80.249.208.162 // 2001:7F8:1::A504:9544:1

An incident case has been raised with Juniper support to investigate.

If you have any questions regarding this incident, please contact us via noc@ams-ix.net

Posted Jun 30, 2026 - 01:39 CEST